Shipping
When will my order ship?
Processing Time: 2 business days for order preparation
Shipping Time:
Regular items: 1-2 weeks
Gel blasters: 2-3 weeks
Tracking Info: Sent via email to your registered account
Shipping Costs: Free for most destinations (some regions may incur fees due to logistics restrictions)
How to Track My Order?
Use the tracking number from your shipping confirmation email at:
🔗 17Track Global Tracking
Available Shipping Countries & Delivery Estimates
| Country | Estimated Delivery (Business Days) |
|---|---|
| USA (US) | 14–22 days |
| Australia (AU) | 14–25 days |
| Canada (CA) 🇨🇦 Priority | 10–18 days |
| UK (GB) 🇬🇧 Priority | 10–18 days |
| EU Countries (DE, FR, IT, ES, NL, etc.) | 14–25 days |
| Other European (CH, NO, HR, etc.) | 14–25 days |
Important Notes:
Priority Logistics: Faster delivery to Canada/UK (10–18 days).
Potential Delays: Possible during holidays/promotions or extreme weather.
Unlisted Regions: Currently unavailable for shipping.
For urgent inquiries, contact support with your order number.
Standard Shipping Journey
Warehouse → Distribution Center
Barcode Scanning at DC
Export Customs Clearance (China)
Airport Awaiting Flight
International Air Transit
Import Customs Clearance (Your Country)
Last-Mile Delivery (e.g., USPS for USA)
⏳ Total Duration: 10–20 business days
USPS Logistics for USA Orders
Your shipment will utilize our upgraded logistics network from China. Due to system integration with our new carrier partner, real-time tracking updates will be temporarily unavailable during initial transit.
Key Delivery Phases:
🔹 Phase 1 – International Transit
Tracking activates within 12 business days after label creation.
Status updates only after USPS receives the package at LAX (Los Angeles Gateway).
🔹 Phase 2 – Final Delivery
USPS completes delivery within 3–5 business days post-customs clearance.
Proactive Monitoring by Our Team:
✓ Daily system synchronization checks
✓ Priority investigation if no update by Day 14
✓ Instant email notification upon USPS scan confirmation
Why This Upgrade Matters
While initial tracking visibility is reduced, this upgrade delivers:
• 17% faster China→USA transit times
• Higher customs clearance efficiency
• Lower parcel inspection rates
For urgent assistance:
📧 Customer support: Contact Us
📝 Include: Order #