Returns And Refunds

Order Cancellations & Returns Policy

Order Cancellations

1. You may cancel your order within 24 hours of purchase (before tracking number is issued).

2. To request cancellation,Contact Us

3. Refunds will be issued to your original payment method within 1-2 business days.

Returns Eligibility

⏳ 30-Day Return Window: Returns must be requested within 30 days of delivery.
✅ Conditions:

1. Items must be unused, undamaged, and in original packaging with all tags/labels.

2. Proof of purchase (receipt/invoice) required.

🚫 Non-Returnable Items:

1. Products >30 days after delivery

2. Sale/discounted items (only full-price items eligible)

3. Items not in original condition (damaged/missing parts due to customer handling)

Refund Process

1. Request Approval: Contact Us to initiate return.

2. Inspection: Upon receipt, we'll:

   1. Notify you via email

   2. Approve/deny refund within 3 business days

3. Refund Issued: Approved refunds will be processed to your original payment method within 5-10 business days.

⚠ Note:

1. Shipping costs are non-refundable.

2. For items >$75, we recommend tracked shipping + insurance (we're not responsible for lost returns).

Delayed/Missing Refunds

If refund doesn't appear:

1. Check your bank account (may take 2-3 extra days)

2. Contact your credit card company/bank

3. Still missing? Please Contact Us

Replacements

🔧 Only for defective/damaged items:

1. Report within 72 hours of delivery via Contact Us

2. Include photos/videos of the issue

Return Shipping

1. Customer pays return shipping (non-refundable).

2. Email us first for return address + instructions.

3. Replacement delivery time varies by location.

Need help? Include in your email:

1. Order #

2. Product details

3. Photos (for defects)

We value your trust! 😊