Order Modifications & Returns Policy
Order Changes
You may modify your order within 24 hours after placement (before tracking number is issued).
Once a tracking number is assigned, the package has been dispatched and cannot be altered.
To request changes, contact: support@bibifire.xyz.
30-Day Return Policy
✅ Eligibility Requirements:
Items must be unused, undamaged, and in original packaging with tags attached.
Proof of purchase (order receipt/invoice) is required.
🚫 Non-Returnable:
Items showing signs of wear, use, or missing tags/packaging.
Unauthorized returns (without prior approval).
How to Return
Contact Us First: Email support@bibifire.xyz to initiate a return.
Approval: If accepted, we’ll provide:
Return address
Step-by-step shipping instructions
Ship Back: Use the approved method to avoid processing delays.
📦 Important: Returns sent without prior approval will not be accepted.
Need Help?
For faster resolution, include in your email:
Order number
Product details
Reason for return/modification
We value your satisfaction! 😊